Frequently Asked Questions

For metro Sunshine Coast the call-out charge is half an hour. For the outer Sunshine Coast it's one hour. For country/intrastate and interstate moves, the price is on application. We'll confirm any call-out charge in your quote.

Armstrong Removals holds general freight insurance covering pick-up and set-down of goods. It does not include in-transit insurance; customers should check their home and contents policy or arrange transit cover.

We service the whole Sunshine Coast, all of Queensland (Brisbane, Gold Coast, Gympie, Hervey Bay, Bundaberg, Gladstone, Rockhampton, Mackay, Townsville, Cairns, Toowoomba and regional towns), plus Sydney and country NSW, Melbourne and country Victoria, Adelaide and country SA, and Darwin and Alice Springs. See our service areas page for the full list.

Book interstate moves 4–6 weeks ahead where possible, especially during school holidays and year-end when demand is highest.

Yes. We offer a professional packing service using quality materials, from glassware to bulky furniture. See our packing and storage page for details.

Yes, we offer both short-term storage during a move and long-term storage for homes and businesses across the Sunshine Coast.

No. Our interstate service is dedicated — the truck carries only your goods, so we can give you definite loading and unloading times. There are no depots and no subcontracted removalists.

You'll need to book the building lift with the body corporate and follow their rules, such as using lift covers and sticking to booked time slots.

You can request a free onsite quote, use our online Quick Quote for an instant estimate, or send a Detailed Quote with your full inventory for an accurate price.

Yes. Every truck fit-out includes a piano trolley, and our crew are experienced in moving pianos safely. Get a quote and we'll plan it with you.